This Privacy Policy is intended to help you understand what information we collect and how we use it when you use our website ("Site"), software ("Platform"), technical support and consulting services (collectively, the "Services").

 

We collect and use the following information to provide, improve and protect our Services in several ways:

 

By using the form on the "Contact Us" page (if you complete and submit it):

- Electronic Mail (E-mail) address.

 

By using the demo account registration form from the Platform authorization window (in case you register a demo account yourself):

- E-mail address (E-mail).

 

Via the Hardware Diagnostics module (If you send us this information yourself):

- Information about your computer configuration and the quality of your internet connection.

 

SBPro may use information collected from you or provided by you for the following purposes:
- Providing our Services.
- Maintaining and improving our Services.

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We also use your information to ensure that our Services are working properly, to troubleshoot any problems you report to us or that we identify. We also use your information to improve the Services or to develop new features or Services.
- Measuring the performance of your equipment (in the event that you perform an equipment diagnostic test yourself and send us the result).
We analyze data about the use of the Services to optimize the performance of the Services.
- Communications with you.
- For the purposes of sending commercial messages and newsletters.

 

 

Account Information. We collect and associate with your account information that you provide to us when you perform activities such as registering a demo account, purchasing a paid account.

 

Usage Information. We collect information about how you use the Services to provide technical support. We use this information to improve our Services, develop new services and features.

 

We do NOT collect any information other than what you provide to us that can help us identify you. The only reason we ask for your email address is so that you can change your password and find out the expiration date of your account.

 

Third Party Services

 

Your payment information is held exclusively by Wayforpay and Fondy.

 

When you access our feedback page, your email address is shared with Wix.

 

We do not share your personal information with third parties. The purpose of collection is to contact you and respond to your inquiries. We store your information so that we can access your request history and better serve you in future communications.

 

If you do not agree with any items, you should avoid further use of the Services.

Continued use of the Services will mean that you accept all of the above terms.